Returns & Exchanges
At Torn By Ronny Kobo, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unworn, unwashed, and unaltered items with original tags attached within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and security seals remain intact.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package, covering any previous tracking information.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing